




Let customers speak for us
FAQs
What are fine art prints and how are they different from normal prints?
Fine art prints are produced using archival-grade materials and giclée printing technology, which ensures exceptional detail, colour accuracy, and longevity. Unlike standard prints, which are often mass-produced using lower-quality inks and paper, fine art prints are created to capture the depth and texture of the original artwork.
Our fine art prints are printed on museum-quality matte paper using pigment-based inks that resist fading for decades. This results in richer colours, sharper details, and a more premium feel compared to regular prints.
Simply put — a fine art print is designed to be an artwork in its own right, crafted to last a lifetime.
Are the prints limited edition?
Our prints are currently offered as open editions, meaning they are not limited in number. This allows more people to enjoy the artwork while still maintaining the same high standard of quality and craftsmanship.
How long does it take to receive my print?
To ensure quality, we aim to ship your order within 2 weeks. For UK orders, we use Royal Mail tracked delivery, and you can expect to receive your package within 1–3 business days after dispatch.
For international orders, delivery times will vary depending on your location and carrier. All orders will be shipped with tracking so you can follow your package’s journey.
Do you offer framing?
We do not offer framing, as most customers prefer to choose frames that match their decor. However, feel free to contact us if you need advice - we’re happy to help!
Can I request a custom-sized print?
We offer a range of standard sizes, but if you need a custom size (such as adjusting for European or US framing), please get in touch — we’ll do our best to accommodate your request. We’re happy to work with you to ensure your print fits perfectly in your space.
Do you offer refunds or returns?
We want you to be completely happy with your purchase. If for any reason you’re not satisfied with your order, or if it arrives damaged, please reach out to us — we’ll make it right.
Additionally, we offer a 30-day money-back guarantee on prints. If you’re not satisfied with your print for any reason, simply contact us within 30 days, and we’ll provide a full refund. Your satisfaction is our priority.
How do I care for my print?
Our prints are produced on museum-quality matte fine art paper for a soft, velvety finish and rich colour depth. While this gives the print a luxurious feel, it also makes the surface delicate — we recommend handling it with clean, dry hands or using cotton gloves to avoid marks or smudges.
For best preservation:
- Framing: Frame your print behind UV-protective glass or acrylic to protect it from dust, moisture, and sunlight.
- Display: Keep your print out of direct sunlight and away from areas with high humidity (e.g., bathrooms) to prevent fading or warping over time.
- Handling: If you need to move or reposition your print, hold it by the edges and avoid touching the surface directly.
With proper care, your print will maintain its vibrancy and detail for decades.