Shipping Policy
Shipping Policy
Thank you for purchasing our artwork. We take great care to ensure your piece arrives safely and in perfect condition. Please review our shipping policy below for details on how we handle and ship your order.
Shipping Methods:
- Original Paintings on Canvas: Our original canvas paintings are carefully packed with protective padding and secured in sturdy packaging to safeguard them during transit.
- Prints: Fine art prints are prepared with a lead time of 3-7 business days. Depending on the size of the print, prints are either sent in a hard-backed envelope or gently rolled and shipped in protective tubes to prevent any damage during shipping.
Shipping Timeline:
- Prints: We aim to ship all fine art prints within 3-7 business days from the order date.
- Original Artworks: Originals are either created or finished in oils, which require sufficient drying time. We aim to ship your original artwork within 2-4 weeks of your order to ensure it is fully prepared for safe transport.
In the event that additional studio time is needed, we will contact you directly to discuss the updated timeline.
Shipping times may vary depending on the destination. We partner with trusted couriers to provide timely and secure delivery.
Packaging and Handling:
- Each piece is handled with the utmost care and attention.
- We use high-quality packaging materials to ensure your artwork is protected during transit and arrives in pristine condition.
Change of Address
If you need to update your shipping address, just let us know within 24 hours of placing your order, and we’ll do our best to accommodate the change. Once the order has been dispatched, changes cannot be guaranteed.
Duties and Taxes
For international orders, please be aware that import fees, duties, or taxes may apply based on your country’s regulations. These charges are the responsibility of the customer. If, for any reason, your delivery is refused and returned to us, we’ll happily issue a refund for the product (excluding original shipping costs) as long as the item is returned in its original condition.
Contact Us:
If you have any questions or concerns about your order, please don't hesitate to contact us. We are here to assist you.